This privacy policy (“Policy”) describes how www.dhisana.ai and https://app.dhisana.ai (“Dhisana.ai”, “we”, “us”, or “our”) collects, uses, shares and protects information about you when you use our website, products and services (collectively, the “Services”).
Dhisana AI provides a text generation service. Dhisana AI is available via https://www.dhisana.ai and associated internet domains such as https://app.dhisana.ai and others.
When you visit our website, we may collect certain information automatically from your device. This information may include your IP address, device type, unique device identification numbers, browser-type, broad geographic location (e.g. country or city-level location), and other technical information. We may also collect information about how your device has interacted with our website, including the pages accessed and links clicked. Collecting this information enables us to better understand the visitors who come to our website, where they come from, and what content is of interest to them. We use this information for our internal analytics purposes and to improve the quality and relevance of our service.
If you create an account on our website, we will collect certain information from you, including your name, email address, and password. We use this information to provide you with access to your account and to provide you with customer support.
Dhisana's use and transfer to any other app of information received from Google APIs will adhere to API Services User Data Policy, including the Limited Use requirements. Dhisana's apps distributed on Google Play are also subject to the Google Play Developer Distribution Agreement.
We do not knowingly collect any sensitive information from you, such as information about your race or ethnic origin, political opinions, religion, or health.
We may use third party services, such as Application Programming Interfaces (APIs), to maintain and improve our services. For example, queries may transmitted to OpenAI API in order to serve requests. No personally identifiable information (PII) is transmitted unless required for continuity of service, for example sending email, processing payments, or providing customer support.
We may use site monitoring tools, such as Cloudflare, Sentry, and Umami, to collect anonymized information about usage. These tools may collect your IP address, device type, browser type, operating system, geographic location, and other technical information. We use this information to improve the quality and relevance of our website to our visitors.
We take reasonable measures to protect the personal information that we collect from you. Data is stored securely on Amazon Web Services. However, no security measure is perfect, and we cannot guarantee the security of your personal information.
We retain your personal information for as long as your account is active or as needed to provide you with our Services. You may opt out of data collection for AI data collection which would allows us to use your search data to improve our AI models in your settings page if you are logged into our platform. If you delete your account, we will delete your personal information from our servers within 30 days. Please contact us at contact@dhisana.ai to request deletion.
You agree to defend, indemnify and hold harmless Dhisana and its licensee and licensors, and their employees, contractors, agents, officers and directors, from and against any and all claims, damages, obligations, losses, liabilities, costs or debt, and expenses (including but not limited to attorney’s fees), resulting from or arising out of a) your use and access of the Service, by you or any person using your account and password; b) a breach of these Terms, or c) Content posted on the Service.
We may change this Policy from time to time. If we make changes, we will post the revised Policy on our website and update the “Last updated” date above. We encourage you to review the Policy whenever you access or use our Services or otherwise interact with us to stay informed about our information practices and the choices available to you.
If you have any questions about these Terms, please contact us at contact@dhisana.ai.